We may collect the following types of personal information:
Personal Identifiers: Full name, email, phone number, billing address, company name.
Account Information: If you create an account, we may store login credentials and preferences.
Project Information: Details you share about your design, development, or marketing needs.
Payment Information: Processed securely via trusted third-party gateways (e.g., Stripe, PayPal). We do not store sensitive financial data.
Usage Data: IP address, browser type, device details, and browsing activity collected through cookies and analytics tools.
We use collected information to:
Deliver and manage requested services
Communicate updates, proposals, and support
Send service-related announcements or promotional emails (only if you’ve opted in)
Improve our website experience and optimize services
Meet legal or regulatory requirements
Our website uses cookies to:
Understand visitor behavior and traffic patterns
Enhance user experience
Provide personalized advertising through Google Ads and third-party platforms
Users can manage cookie preferences in their browser settings.
Your data is never sold. Information is only shared with:
Verified third-party providers assisting in project delivery
Legal authorities when required by law
We use SSL encryption and secure hosting to protect sensitive information.
For EU Residents (GDPR):
Right to access, update, or delete your personal data
Right to restrict or object to processing
Right to data portability
For California Residents (CCPA):
Right to know what personal data we collect
Right to request deletion
Right to opt-out of data sharing (we do not sell personal data)
Our services are not directed at individuals under the age of 13. We do not knowingly collect data from children. If a child has submitted personal information, please contact us immediately for removal.
At Beacon Digital Agency, we strive for 100% client satisfaction. Because our work involves customized services, refunds are subject to specific conditions.
Refunds may be requested if:
The request is made within 7 days of initial payment
Work has not yet started on the project
The project outcome fails to meet the agreed scope despite reasonable resolution attempts
Refunds will not be issued if:
The project has started or been completed
Delays occur due to client inaction, incomplete information, or poor communication
The service was purchased at a discounted rate or as part of a bundled package
The client changes their mind after project approval or delivery
Issues arise from third-party platforms, hosting, or software limitations
To request a refund, contact us at contact@beacondigitalagency.com
with the following:
Your full name
Project/order ID
Reason for requesting a refund
We will review and respond within 5 business days. If approved, refunds will be processed back to the original payment method within 7–10 business days.
Beacon Digital Agency may update this Privacy & Refund Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of these updates.
If you have questions regarding this Privacy & Refund Policy, you may contact us at:
📧 Email: contact@beacondigital
agency.com
📞 Phone: (323) 916-5766
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